Investigating: We are aware of, and investigating an issue which potentially impacts some clients and specific services.
Update: Without any kind of success remotely. Technician on his way to the datacenter.
Update: Technician already on datacenter doing all investigations.
Identified: We have identified the issue and are working on a fix.
Monitoring: Issue solved, everything seems UP, we are monitoring.
Resolved: This incident has been resolved.
